For more than three decades, it has been CCCi’s privilege and pleasure to help hundreds of clients achieve their business objectives through technology solutions. Here we present a small sample of our many client case studies; we encourage you to contact us to learn more about the breadth and depth of our success stories.

When CCCi opened its doors in 1978, Southern Company was welcomed as its first client. What began with the delivery of one IT consultant more than 30 years ago has evolved into a mutually beneficial partnership that has contributed to the significant growth and success of both companies. From the start, CCCi demonstrated the ability to provide flexible and scalable IT staffing services and innovative solutions that helped Southern Company execute successful projects, control costs and boost productivity.

“Since CCCi began servicing Southern Company, they have shown an interest in what we do and in helping ensure we are successful. They’ve remained focused on customer service, attention to detail, quality candidates and making sure that we’re provided what we need.”

- Jeff Booker, Infrastructure Applications Manager

An Insider’s Perspective

The relationship between CCCi and Southern Company is characterized by mutual respect, trust, shared values and open communication. Through its strong relationships with a wide range of Southern Company employees — including C-level executives, directors and managers — CCCi is able to maintain an insider’s perspective on the client’s unique environment and needs.

“This utility business is very unique and so is our culture. CCCi understands our business and they do a very good job of screening candidates, not just for the right skills sets, but also for the right fit with our culture.”

– F. Collins, IT Supervisor

CCCi account managers are onsite at Southern Company’s Atlanta and Birmingham facilities, enabling CCCi to provide personal, timely and highly responsive service. CCCi also regularly conducts contract employee performance reviews to proactively stay in front of any potential issues and make sure all parties are in agreement regarding expectations, policies and procedures.

“Having CCCi onsite is a very good resource for us because we need specialized skills and can walk into their office and have a discussion about our needs.They’re truly concerned about what it is that we are looking for and they physically know us. If I have an issue, I don’t have to worry about who I am going to deal with; I don’t have to worry about the changing personalities. CCCi provides good, quality service and it’s always been very consistent.”

– Steve Weber, Director of Client Services

Being onsite also allows CCCi to regularly monitor and benchmark its performance to ensure Southern Company’s needs are effectively being met. In the latest client satisfaction survey, CCCi received a combined average rating of 4.5 out of 5.0 for performance.

“What sets CCCi apart is that they are the epitome of integrity.They are trustworthy. If a situation arises, CCCi will always take the high road and do what is best for the client.They understand the value of a long-term relationship. ” 

– F. Collins, IT Supervisor

Insight and Innovation

CCCi is committed to continuously enhancing the services it provides Southern Company. In addition to sharing industry insights, incorporating best practices into its services, and developing innovative solutions to address Southern Company’s unique needs, CCCi has provided Southern Company:

• Timely presentations to IT Management on relevant topics including workforce staffing challenges and industry trends
  
  
• Strategic consulting services that help Southern Company make effective workforce management decisions, including the information and knowledge needed to make a critical decision about implementing a Managed Services Program
  
  
• A carefully selected partner vendor list to assist in the identification of in-demand resources, saving the company the time and effort required to manage additional vendors
  
  
• The opportunity to jointly develop a co-managed project solution that will enable Southern Company to obtain an additional level of service and lower costs associated with small- to medium-sized initiatives
  
  

A Trusted and Valued Partnership

CCCi and Southern Company’s first 31 years together have shown how powerful a long-term relationship can be when it revolves around value, quality and trust. Although Southern Company’s business needs, technology and processes have changed, CCCi has consistently been able to adapt and deliver strategic solutions aligned with the business and technical evolution.